Contact

Let’s talk watches.

For help choosing a design, checking an order or arranging a return, email sac@valsensorf.com or use the form below.

Support hours

Monday–Friday, 9:00 AM–5:00 PM ET.

Order assistance

Include your order number and the email used at checkout. For damage or an incorrect item, include a short description and available photographs. Never send passwords or complete payment-card information.

Business operator

Oceane Isabelle Lelong
Lyonnais, 56350 Allaire, France

Before returning an item, contact us for the correct routing instructions. This business address is not automatically the return destination.

Read our Contact Information, Shipping Policy and Return & Refund Policy.