Privacy policy
Effective date: November 3, 2026
Who handles your information
Oceane Isabelle Lelong, at Lyonnais, 56350 Allaire, France, operates Valsensorf Watch at valsensorf.com and our Shopify storefront. Privacy requests: sac@valsensorf.com.
Information and purposes
We process information provided during shopping and support, including contact details, addresses, order history and correspondence. Website use can produce device, connection and cookie information. These records support checkout, delivery, assistance, security and legal recordkeeping. Payment providers process payment credentials.
Services and disclosures
Shopify hosts our store. Relevant service providers receive information needed for payments, delivery, support and enabled analytics or marketing. Disclosures may also be necessary to meet legal obligations. Processing may occur internationally, with safeguards where required.
Shopify also processes information to provide and improve its services. Where Shopify enhanced features are enabled, Shopify may process shopping activity across merchants for its own purposes. Read the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal for Shopify-specific requests.
Choices
Essential technologies support store functions. Optional tracking follows applicable consent requirements and your available preferences. Use the store cookie preferences and data-sharing opt-out page where available. Marketing messages include an unsubscribe option; essential order messages may continue.
Retention and rights
We retain records according to operational needs and legal obligations and use appropriate safeguards. Depending on applicable law, you may request access, correction, deletion or portability, object to processing, withdraw consent or exercise advertising opt-outs. Identity verification may be required. You may contact the relevant privacy authority.
Updates
We publish revisions here with an updated date. Contact us regarding children’s information, privacy concerns or rights requests.
